Renewing your driving licence online in UK is the fastest, cheapest, and most convenient way to update your UK photocard licence. The process takes just 10 minutes to complete, costs only £14, and your new licence typically arrives within a week.
This comprehensive guide walks you through the entire online renewal process, from eligibility checks to receiving your new licence.
Why Choose Online Renewal?
Online renewal offers significant advantages over other methods:
✅ Fastest processing – New licence arrives in 1 week (vs 3 weeks for other methods)
✅ Lowest cost – £14 government fee (vs £17 postal, £21.50 Post Office)
✅ Most convenient – Complete from home, 24/7 availability
✅ Instant confirmation – Immediate application reference number
✅ Secure payment – Protected by government security systems
Comparing all renewal methods? See our complete UK driving licence renewal guide for full method comparison.
Online Renewal Eligibility Requirements
Before starting your online application, ensure you meet these requirements:
✅ You CAN renew online if:
- You’re a resident of Great Britain (England, Scotland, Wales)
- You’re not disqualified from driving
- Your name and title haven’t changed since your last renewal
- You have a standard photocard driving licence
- You’re renewing a full or provisional licence
❌ You CANNOT renew online if:
- Your name or title has changed (must use postal renewal)
- You live in Northern Ireland (different system)
- You’re applying for your first provisional licence
- You have certain medical conditions requiring review
Unsure about your eligibility? Our eligibility checker guide covers all scenarios and exceptions.
Documents and Information You’ll Need
Gather these items before starting your online application:
Essential Documents
- Current photocard driving licence (if you have it)
- Recent passport-style photo (taken within last month)
- Valid debit or credit card (MasterCard, Visa, Electron, or Delta)
- Email address (for confirmation)
Required Information
- National Insurance number
- Current address details
- Previous address (if moved in last 3 years)
- Contact telephone number
Photo Requirements Summary
Your photo must meet DVLA specifications:
- 35mm wide x 45mm tall
- Color photo with plain, light background
- Taken within the last month
- No smiling, eyes open, looking straight ahead
- No head coverings (unless religious/medical reasons)
Need detailed photo guidance? See our complete photo requirements guide with examples and tips.
Step-by-Step Online Renewal Process
Step 1: Access the Official Service
- Go to gov.uk
- Click “Start now” button
- You’ll be redirected to the official Government Gateway
Important: Only use the official gov.uk website. Avoid third-party sites that may charge extra fees.
Step 2: Sign In or Create Account
If you have existing Gov.uk account:
- Enter your email address
- Enter your password
- Click “Sign in”
If you’re new to Gov.uk:
- Click “Create sign in details”
- Enter your email address
- Create a secure password
- Verify your email address
- Complete account setup
Step 3: Identity Verification
The system will determine if you need to prove your identity:
If identity verification required:
- You’ll need to use photo ID (passport or current driving licence)
- Follow on-screen instructions for verification
- This is a one-time process for account security
If no verification needed:
- You’ll proceed directly to the application form
Step 4: Complete Application Form
Fill out the online form with:
Personal Details
- Full name (as it appears on current licence)
- Date of birth
- National Insurance number
- Contact details
Address Information
- Current address (must match your licence)
- Previous address (if moved in last 3 years)
- How long at current address
Licence Details
- Current licence number
- Expiry date
- Any endorsements or restrictions
Step 5: Upload Your Photo
You have two options:
Option 1: Use Existing Passport Photo
- If you have a valid UK passport issued in the last 10 years
- System will use your existing passport photo
- Faster processing and no additional photo needed
Option 2: Upload New Photo
- Use a recent photo meeting DVLA specifications
- Upload requirements:
- JPEG format
- Maximum file size: 5MB
- Minimum 600×750 pixels
- Clear, high-quality image
Photo troubleshooting: If your photo is rejected, check our photo requirements guide for common issues and solutions.
Step 6: Review and Confirm
Before submitting:
- Check all information for accuracy
- Verify your photo meets requirements
- Confirm your address is correct
- Review total cost (£14)
Important: You cannot make changes once submitted, so double-check everything.
Step 7: Make Payment
Accepted Payment Methods:
- Debit cards: Visa, MasterCard, Electron, Delta
- Credit cards: Visa, MasterCard
Payment Security:
- All payments processed through secure government systems
- Your card details are encrypted and protected
- No additional fees for card payments
Step 8: Application Confirmation
After successful payment:
- Reference number displayed on screen
- Confirmation email sent to your address
- Save your reference number for tracking
What Happens After You Apply Online
Immediate Next Steps
- Keep your reference number – You’ll need it for tracking
- Check your email for confirmation
- Continue using current licence while waiting for new one
Processing Timeline
- Application review: 1-2 business days
- Licence production: 2-3 business days
- Postal delivery: 2-3 business days
- Total time: 5-8 business days typically
Licence Delivery
- New licence posted to your registered address
- Signed-for delivery in most cases
- Invalid from approval date (not from expiry of old licence)
When You Receive Your New Licence
- Check all details are correct
- Destroy your old licence securely
- Update insurance providers with new licence details
- Keep renewal reminder for next time (10 years)
Online Renewal Costs Breakdown
Government Fee: £14
- Online processing fee: £14
- No additional charges for card payments
- Same fee for full or provisional licences
Additional Costs to Consider
- Passport photo: £6-15 (if not using existing passport photo)
- Total estimated cost: £14-29
Detailed cost analysis: See our complete renewal costs guide comparing all methods.
Common Online Renewal Issues and Solutions
Identity Verification Problems
Issue: “Cannot verify your identity” Solutions:
- Ensure passport details match exactly
- Try using current driving licence for verification
- Check for typos in personal information
- Contact DVLA if problems persist
Photo Upload Issues
Issue: “Photo does not meet requirements” Solutions:
- Check photo size (35mm x 45mm)
- Ensure plain, light background
- Verify photo was taken within last month
- Try different photo format (JPEG preferred)
Payment Declined
Issue: Card payment rejected Solutions:
- Check card details are correct
- Verify card has sufficient funds
- Check daily spending limits
- Try different card or contact your bank
Technical Problems
Issue: Website errors or timeouts Solutions:
- Clear browser cache and cookies
- Try different browser (Chrome, Firefox, Safari)
- Check internet connection
- Try during off-peak hours (avoid evenings)
Need more help? Our troubleshooting guide covers all common issues and solutions.
Online vs Other Renewal Methods
Online Renewal Advantages
- Fastest processing: 1 week vs 3 weeks
- Lowest cost: £14 vs £17-21.50
- Most convenient: Complete from home
- Instant confirmation: Immediate reference number
- 24/7 availability: Apply anytime
When to Consider Alternatives
- Name changes required: Must use postal renewal
- No internet access: Visit Post Office renewal
- Technical difficulties: Postal application available
- Prefer face-to-face help: Post Office assistance
Compare all methods: See our main renewal guide for complete comparison.
Tips for Successful Online Renewal
Before You Start
- Check eligibility first to avoid wasted time
- Gather all documents before beginning
- Ensure good internet connection for smooth process
- Choose quiet time with no distractions
During Application
- Double-check all information before submitting
- Take your time – there’s no rush once started
- Save your progress if option available
- Keep reference number safe
After Submitting
- Save confirmation email for your records
- Note expected delivery date (1 week)
- Check your address is accessible for delivery
- Don’t panic if delayed – contact DVLA after 2 weeks
Frequently Asked Questions
How long does online renewal take to complete?
The online application typically takes 8-15 minutes to complete, depending on your typing speed and whether you need to upload a photo.
Can I track my online renewal application?
Yes, you can track your application using your reference number at gov.uk/track-driving-licence-application.
What if I make a mistake on my online application?
You cannot change details once submitted. If you notice an error, contact DVLA immediately on 0300 790 6801.
Can I use my phone to renew online?
Yes, the online service is mobile-friendly and works on smartphones and tablets.
Is online renewal secure?
Yes, the government website uses bank-level security and encryption to protect your personal and payment information.
More questions? Check our comprehensive FAQ covering 25+ common renewal questions.
Related Services
Other DVLA Services You Might Need
- Change address on licence – Update before renewal
- Medical licence renewal – For health conditions
- Replace lost licence – If current licence is missing
- International driving permit – For driving abroad
Explore all services: Complete DVLA services guide
Need Help?
DVLA Contact Information
- Phone: 0300 790 6801
- Text phone: 0300 123 1278
- Hours: Monday-Friday 8am-7pm, Saturday 8am-2pm
Online Resources
- Official renewal site: gov.uk/renew-driving-licence
- Track application: gov.uk/track-driving-licence-application
- DVLA contact: gov.uk/contact-dvla
Quick Action Checklist
Ready to renew online? Follow this checklist:
☐ Check eligibility – Name unchanged, GB resident, not disqualified
☐ Gather documents – Current licence, photo, payment card
☐ Choose photo option – Use passport photo or upload new one
☐ Complete application – Allow 15 minutes for process
☐ Make payment – £14 by debit/credit card ☐ Save reference – Keep confirmation number safe
☐ Wait for delivery – New licence arrives in 1 week
Start your online renewal now: Begin Online Renewal →